Friday, January 7, 2011

Employee Spotlight

A familiar smile too many of you, Delivery Coordinator Kathy Groenenboom is this month’s spotlight employee at Superior Lexus North.  Kathy is the original Delivery Coordinator at the dealership, actually starting a couple of months before the store was officially opened.
A small town girl from Brunswick, Missouri, Kathy moved to Kansas City to work for Vanguard Airlines where she was a Flight Attendant and Instructor for 8 years.  “I miss it sometimes when I see the planes taking off.  You meet so many nice people in the air.  Being a Lexus Delivery Coordinator is very similar to being a flight attendant, in that you have the opportunity to get .

to know new people every day.  Of course it’s always fun when you have a reunion with a previous customer.  The interaction with so many great people, that’s the best part.” 
“Kathy is point and shoot”, says General Manager Randy Crowell.  “Our customers (and our sales people) love Kathy’s enthusiasm and knowledge.  She is so wonderfully thorough and engaged with each delivery.  She personally inspects each vehicle for cleanliness before beginning her flawless presentation and explanation.  Kathy enjoys fellowshipping with each new or pre-owned owner, and it shows.  She never gets in a hurry, and loves questions.  She is simply wonderful at what she does.”
Thanks Kathy.  You are awesome!